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SNP Migrates a Leading Law Firm to Azure, Leading to a Hike in Customer Satisfaction Rate
The client is focused on residential and commercial real estate transactions, wills and probate and small business matters.
Looking to grow the business with a substantial increase the customer base, the client was constantly pulled back by CLOUDSMART. CLOUDSMART provides data center colocation and hosting services for websites, email, databases, online backup/replication and other key applications. However, the client suffered frequent websites outages that lead their customers to face inconvenience. To cut back their operational costs, improve the customer experience and get a reliable backup and disaster recovery setup, the client approached SNP technologies.
We partnered with them and the client validated that they could run their website on Azure Web App for Container Service. We helped the client migrate their website from VM on CLOUDSMART to Azure Web App for Container Service with Azure DevOps for Continuous Integration (CI) and Continuous Deployment (CD).
Post migration the client has experienced significant improvement in the speed and efficiency of their IT service delivery. The company scaled up the website performance depending on the number of users per session with Azure DevOps for Automated Build Process.
The most significant impact experienced by the client are:
- The client’s infrastructure management time has reduced by 80% with managed support from SNP.
- The client has drastically reduced the cost of maintaining their infrastructure now that they don’t need to Maintain Virtual Machine, Patching of VM, Security.
In the next two years, the client is looking to fully support and move all their hosting websites to Azure.
- The client’s infrastructure management time has reduced by 80% with managed support from SNP.
- The client has drastically reduced the cost of maintaining their infrastructure now that they don’t need to Maintain Virtual Machine, Patching of VM, Security.
