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Managed Data Center Services with Microsoft Azure
The client is a cloud-based inventory management software company for small and midsized retailers and wholesalers.
The client has a presence in multiple countries like UK and Australia apart from the USA and was looking to expand their business. Their growth model is focused on assuring their clients 24*7x365 days of managed services. Their business is heavily dependent on managed services and thus they needed maintenance of their Azure workloads. The client wanted to avoid system downtime and other infrastructure problems that occur during off-business hours, especially on the weekends.
To help the client reduce their downtime efficiently, SNP technologies provided 24/7 managed services support through remote IT operations on Azure workloads. SNP helped the client monitor resources with Azure monitor and native tools. The client was able to optimize their SQL stored procedures and SNP engineers optimized the SQL environments. SNP set up an alert management system for the client as per the ITIL process.
For this client, SNP leveraged multiple technologies like Azure Monitor, Cloud Monix, SolarWinds MSP Tools, Application Insights and Analytics Workspace.
SNP’s managed services team helped the client measure utilization, performance, and reliability, and let them take action to rectify the problems that cropped up. With SNP’s help, the client could achieve instant elastic scalability driven by automation. However, the most notable changes experienced by the client are the following:
- SNP provided the client with a resilient, cost-efficient and highly secure cloud infrastructure, facilitated rapid new functionality development, advanced analytics, and reporting, and followed Azure best practices.
- With a high performing application environment on Azure, the client experienced a fast, no-disruption on Azure workloads.
- SNP helped the client adopt best IT security service making their cloud environment safer
